Transition support
Find answers to common questions about the upcoming transition and what it means for you.
After 21 years, Pink Parlour Singapore will be closing as we conclude the sale of the business to a new brand owner.
No. Pink Parlour Singapore will be permanently closed after 31st May.
Our final day of operations in Singapore will be 31st May.
Your journey will continue under a new brand owner, with more details to be shared soon.
No. Your full package value will be preserved and transitioned accordingly.
No. There are no fees or penalties associated with this transition.
No. Your validity will remain unchanged until its original expiry date.
Refunds are not available outside of our existing refund policy and eligibility terms.
Once credits are transitioned, they are non-refundable and carry no cash value.
Your remaining sessions will be converted into credits of equivalent value and transitioned to the new arrangement.
No action is required at this stage.
Further instructions and details will be communicated in due course.
Pink Parlour Singapore will no longer operate, and services will be continued under the new brand owner.
Yes, until 31st May, subject to appointment availability.
There may be a short transition period while systems and credits are being aligned. More details will be shared soon.
No. Packages are strictly non-transferable and remain under the original purchaser's name.
For verification and account integrity, usage is limited to the registered customer only.
The new brand owner may operate under a different pricing structure.
More details on services and usage will be shared in due course.
Further details on transition benefits and arrangements will be communicated soon.
Customer service will remain available during the transition period (May and June).
After this, no staff will be available under Pink Parlour Singapore.
WhatsApp: +65 8065 0454
Updates will be shared via email and our official channels as more details become available.